Auto Anything - Non existent customer service

7 of 25 Auto Anything reviews

I ordered side steps for a Silverado.When they arrived driver side was dinged so I called their customer service which sent me a link to a rep to send pics...which I did.

They originally told me it would take them 10 minutes to let me know what they were going to do, If it was to just send me a new one or have me send the damaged one back first. They have never answered the emails nor returned calls. Called the manufacturer of the product (Raptor) and no questions asked 30 minutes later they sent me a tracking number to the replacement part.

Kudo's to Raptor but will NEVER deal with autoanything again and I have spent a good deal of money there thru the years.I sent multiple emails to autoanything just asking for some kind of acknowledgement and receive absolutely nothing from them.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Turnaround Time
Customer service
Diversity of Products or Services
Staff
Billing Practices
Price Affordability
Website
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Reliability
More

  • What I liked
    • Product
  • What I disliked
    • Customer service

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$400
Product or service
Raptor 5 Inch Nerf Bars
Review category
Equipment
review #960077 by

Author wants to be contacted by the company. Learn more

Had an experience with Auto Anything? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
7 of 25 Auto Anything reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Auto Anything. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Auto Anything.
Filing a new complaint about
×